Archive for February 2021

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FN Wheels Schedule for February 19 - 24, 2021 - Please click here for more info.

February 17, 2021

Dear FN Wheels Customers,

FN Wheels will be closed from Friday February 19 thru Tuesday February 23, and open again on Wednesday February, 24, 2021.

Please note that orders placed between February 17, 2021 and February, 24, 2021 will not ship until at least February, 25, 2021. Any orders placed prior to February 17 will be shipped as promised.

We have been open 7 days a week and shipping 6 days a week since January 2, and we are closing for routine maintenance and a few days off for rest. We will have limited availability to take phone calls and respond to emails during the the time that we are closed. If you call and receive our voicemail system we ask that you leave a detailed message with your name and phone number, and we will return your call as soon as possible. The best way to receive the quickest response during this four day period will be to call and leave a voicemail. We will be checking the voicemail regularly.

We appreciate every single one of our customers and we appreciate very much every phone call, email , and order from our customers. We will respond to all calls as quickly as possible in the order that they were received.

Customers may also text message Dustin directly with any questions or requests 24/7 at: (714)390-9387, and he will attempt to answer your text messages as soon as he receives them. To the best of his ability he will reply to texts received during the days that FN Wheels is closed, but in cases of heavy volume or intricate / technical requests please allow a day or two for a response.

We cannot stress enough how much we appreciate all of our customers, particularly throughout the challenges of 2020 and 2021. We have been here almost 7 days a week throughout 2020 to work around the major shipping carriers’ procedural changes, changes from our vendors, and we’ve absorbed many price increases in 2020 and 2021 in order to help our customers. It is our goal to continue to provide the same level of service to all of our customers without compromise. Thank you all for your patience while we take a few days off for routine maintenance and to “recharge our batteries.”

Thank you again very much for your business and support,

FN Wheels
(855)WHEEL-00 (855-943-3500) – Toll Free
(951)735-1100 – Local / International

P.S. While much of our inventory continues to come in and out of stock, we have already shipped close to 2,000 wheels during the first six weeks of 2021. Due to the ongoing situation and various shipping and scheduling delays from vendors that are outside our control, the best bet is still to contact us to see which wheels are currently in stock, and make a reservation if the wheels you want are out of stock. While some of our wheels have been on back order for periods of up to 10-12 weeks , many customers have been pleased to find out on their first call that the wheels they wanted had just come back in stock, or that their desired wheels would be in stock within a matter of days.

For any out of stock wheels we always accept back orders without binding obligation to our customers – either with a small, fully refundable deposit (which gives you first right of refusal when the wheels are back in stock) or we can simply add your  name, email address and/or phone number to our interest list and notify you once the wheels are back in stock (no deposit necessary). We always inform our customers who leave a deposit that they can cancel and receive a refund of their deposit up until their balance is paid and the wheels have shipped.

Production and ocean freight schedules look like they will continue to be subject to change and intermittent delays, but we will always be accessible to our customers and provide the most accurate and up to date information that we have available.

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